TASK EXAMPLE

You recently attended a sports centre in your area. The manager has asked visitors to write a report about the facilities and suggest improvements.

Write a report describing:

• what visitors like about the sports centre

• what could be improved

Write your answer in 140-190 (B2)/ 220–260 (C1) words.

PLANNING

Keywords:

• sports centre

• facilities

• equipment

• staff

• members

• improvements

• activities

• cleanliness

• modern

• customers

Good Grammar and Use of English Structures:

• Formal recommendations - It would be beneficial to... / The centre should consider...

• Passive voice - The facilities are well maintained

• Formal report language - This report aims to describe... / One issue that should be addressed is...

• Comparatives - The gym area is more modern than the swimming pool

• Complex sentences - Although the centre is popular, several improvements could still be made

• Modal verbs - The management should improve...

• Objective language - Many visitors stated that...

Subheadings, Cohesive Devices and Connectors:

• (Introduction)

• (Positive features)

• (Areas for improvement)

• (Recommendations)

• (To begin with,)

• (In addition,)

• (However,)

• (Another issue is that,)

• (In conclusion,)

• although

• because

• therefore

REPORT

Report on the Local Sports Centre

Introduction

This report aims to describe what visitors appreciate about the local sports centre and to suggest several possible improvements.

Positive Features

(To begin with,) many visitors are satisfied with the variety of facilities available at the centre. The gym is modern, well equipped and suitable for people of different fitness levels. In addition, the swimming pool and fitness classes are particularly popular among members.

(Moreover,) the staff are often described as friendly and helpful. Customers appreciate the fact that the facilities are generally clean and well maintained. As a result, many visitors attend the centre regularly and recommend it to others.

Areas for Improvement

(However,) there are several aspects that could be improved. One issue that should be addressed is the lack of parking spaces, especially during busy hours. In addition, some visitors mentioned that the changing rooms are becoming outdated and require renovation.

(Another issue is that,) certain gym machines are frequently unavailable because the centre becomes overcrowded in the evenings. Therefore, it would be beneficial to increase the number of machines available.

Recommendations

(In conclusion,) although the sports centre offers many high-quality facilities, several improvements could help increase customer satisfaction. The management should consider expanding the parking area, renovating the changing rooms and improving access to gym equipment during peak hours.